Annual Practice Fee
Thank you for entrusting your healthcare to Mercy Doctors Medical Group. By choosing our practice, you are benefiting from years of experience and training grounded in compassion, accessibility, and personal connection. Unfortunately, after 30 years of providing high-quality healthcare, we must begin charging a $250 Annual Practice Fee starting August 1, 2025. This fee is essential to remain sustainable amid rising expenses and the growing demands of uncompensated non-clinical work. This is a step many other independent practices in the Bay Area have taken given these challenges.
PLEASE NOTE:
You will be emailed or physically mailed an invoice labeled "Annual Practice Fee". This fee is "an" vs "a voluntary" out-of-pocket expense not covered by insurance. It is your responsibility to pay, and it will not be submitted to your insurance.
A $25 discount is available if you opt to receive your invoice by email and pay by credit card using the embedded link on the emailed invoice. Please see below for a link to the email opt-in form.
Each additional family member living in the same residence and covered by the same health insurance policy is eligible for a $100 discount. Please see below for a link to the Family Member Discount form.
The purpose of this fee is to ensure that our patients can continue to enjoy the convenience of enhanced access, communication, and comprehensive non-clinical services and support not paid for by insurance, including:
Comprehensive primary care that considers your overall well-being and embraces a preventive and integrative/holistic approach while being available to help you in your time of need.
A strong provider-patient relationship that ensures personalized and consistent medical care with direct access to your personal physician, other physician partners, and our experienced nurse practitioners.
Priority same-day or next-day urgent appointments available in-person, via video, or telephone.
Referrals to our curated network of world-class Bay Area specialists.
After-hours telephone access to our on-call physicians available 24/7 for urgent medical advice (Dial 911 for life-threatening emergencies).
Utilization of a top-ranked electronic health record (Practice Fusion) connected to numerous Bay Area hospitals, laboratories, imaging facilities, and physician offices.
Medication support, including e-prescriptions and same-day refills authorized without requiring a scheduled visit when medically appropriate.
Care coordination not associated with covered service - including communication with non-contracted or out-of-network specialists, obtaining and reviewing external test results - to support comprehensive, continuous care.
In addition, we offer a range of non-clinical services that are not covered by insurance but are essential to maintaining our high-touch, accessible care model. These include:
Help with scheduling outside appointments and navigating referrals.
Completion of forms and provider letters such as FMLA, workplace accommodations, school, disability (SSDI excluded), or travel documentation.
Secure messaging for non-urgent needs and non-clinical administrative requests
Patient portal support and technical assistance.
Priority scheduling for annual exams.